Create an Account - Increase your productivity, customize your experience, and engage in information you care about.
Please take a look at the City’s Drinking Water Consumer Confidence Report.
Show All Answers
The amount of your utility bill is based on the amount of water you use each month. Please click here for water, sewer, garbage and stormwater service rates.
Please click here to make a payment online. https://epayment.epymtservice.com/main/publiclogin/showLogin
You may pay up to $500 of your utility bill online with credit card (MasterCard, Visa and Discover) or an eCheck.
There is a $2.95 convenience fee, which is applied to each online transaction. Each account will require a separate transaction.Please allow a minimum of 24 to 48 hours for each transaction to be applied to your utility account. Payments are considered received when they are applied to your account. You can get a receipt for your online payment by printing the confirmation screen.
Due to weekends and holidays, it may take longer for your online payment to be applied to your account. Unfortunately, at this time, the option to schedule future payments is not available.If you have questions, or would like information about a refund, please call the Utilities Office at (513) 367-3728 between the hours of 8:00 a.m. and 4:30 p.m.